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Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

 

Hi, dear customer! Just let you know that we will need 2-3 working days to process the order, and after the package is sent out from our warehouse, the logistic provider will also need another 1-2 working days to update the tracking number; So usually 5-7 days after your order date, once the package is in transit, you will immediately receive email notification of the shipping status and location.

If your order already has a Track ID, but you can’t see any shipping info updates, please Copy the Track ID and then go to the logistic provider’s official website to track:

  1. Aftership: https://www.aftership.com/ (recommend, all-in-one shipping track)
  2. USPS: https://www.usps.com/
  3. FedEx: https://www.fedex.com/
  4. DHL: https://www.dhl.com/
  5. UPS: https://www.ups.com/
  6. TNT: https://www.tnt.com/

And due to the global epidemic, there may have an additional 2-5 business days delay when the package ship to some countries and regions.

If your order’s tracking number was still not updated after 7 days (one week), or you can’t see the tracking result, please contact us directly through the Order Confirmation Email, and our support team will help to check the order’s status and the package’s location for you.

Thank you!